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1. Registering your details
In order to run the Forum, Council needs you to register by providing some information about yourself. This helps us better understand your feedback and your needs.
You must be between the ages of 12 and 25. Once you register, you can access all public discussions, and vote on issues and solutions that are important to you. Sign-up now. Who decides what posts and other user generated content appears on the Forum?
A moderator will make sure that all posts and user generated content are appropriate for the Forum before being posted. The latest posts and such as videos and pictures may appear on the home page. Any posts may be withheld or removed without explanation as set out in the Terms of Use. Yes.
Who runs the Forum? The administration of Melbourne City Council, specifically the Family, Children and Youth Branch. We value your input and ideas, and are still interested in hearing from you. Please go to Contact Us send us your thoughts.
What happens to my posts to the Forum?
Posts and other submitted content can stay live for at least 10 weeks from the launch of the Forum.
How will MelbourneCity Council use my posts?
From the information shared through the site, key feedback, opinions, ideas, issues and solutions will be considered. This will assist Melbourne City Council to understand the issues of young people which will shape policy and action to work towards a safer city.
Can I submit my comments, concerns or questions via email, phone or snail mail?
The easiest way to have your say is through the Forum. However, if you have difficulty accessing the discussions or want to speak to someone we welcome you to make contract and you should visit the Contact Us page.
If you have not signed up, you won’t be able to login. If you have been banned, you won’t be able to login. If you have signed up and are not banned, check (and double-check) your username and password. If you still can’t login, please send us a message via the Contact Us page.
I've lost my password? Don't panic. Your password can be reset. Go to the login page and click Forgot your password or Username .You should be back online in no time.
I have signed up but can’t login? First, check that you are entering the correct username and password. Your account may need activating. When you registered you would have received an email containing activation details, just follow the instructions; if you did not receive the email then check that your email address is valid. If you are sure the email address you used is valid, just send us a message via the Contact Us page.
I can’t login any more? Have you changed your details (such as your email address) since you first signed up? Make sure you are using your correct login details. If you have broken the Forum’s Terms of Use, you will have received an e-mail advising you that you have been banned from the site.
Why do I get logged off automatically? If you do not check the ‘log me in automatically’ box, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else.
Don’t check the ‘log me in automatically’ box if you are accessing the site from a shared computer.
I still need help Feel free to drop us a line via the Contact Us page.
What should I put as my ‘Username’?
Make sure you do not use any personal information in your username – ie. Do not use your first or last name. Instead use a nick-name or pet name as your username.
Login, and go to My Profile.
I no longer want to receive e-mails from the Forum? Login, and go to My Profile and change your preferences. Alternatively go into an e-mail you have received and there is an option to unsubscribe.
What does Your City: Your Space do with my personal details? Personal details collected by the Forum are used only for verification purposes and for anonymous analytical reporting, such as demographic profiling. Personal details are stored in a secure database facility and will never be sold. Council will not grant other organisations access to your details without your explicit permission. You can view the Melbourne City Council’s full Privacy Statement here.
What about the Forum topics?
Members are welcome to use the topics as a point of discussion or create their own. We encourage members to lead the conversation and choose the topics to be discussed.
How do I post a topic in the Forum? You need to sign up and login to post a comment. Once you are logged in, select the Forum topic you wish to post your message to or you can select 'New Topic' and follow the prompts. You can vote on posts at any time, whether you’re posting or just passing through for a quick read. Click here to vote on issues and solutions.
How do I reply to a topic in a Forum?
You need to sign up and login to reply to a comment. Once you are logged in, select the Forum topic you wish to post your message to, select ‘Reply’ and follow the prompts.
How can I vote on posts?
You can vote on the posts that you think are important or not important to you by using the simple thumbs up/thumbs down voting system.
Why do I need to vote on posts? By voting on posts, we will have a better understanding of what you think is important when it comes to city safety. Your votes will determine the top five issues and solutions and will be used as part of our recommendation for consideration by Council.
How do I edit or delete a post I have made?
Once a post has been made, you will have a window of approximately five minutes to edit it. After that time you cannot return to edit, or delete it. So before submitting your posts, we strongly recommend that you check them by selecting the ‘preview’ option. Only when you are happy with your comments, should you submit them.
The Forum Team can edit or remove posts at any time and you should refer to the Terms of Use.
How can I win prizes?
1) You can win an I-Phone simply by registering your details and making one post. Go to Registration Form; and/or
2) Win a double movie pass by making the most insightful post of the week. Each week we will choose the most insightful post relating to an issue or solution and the winner will be identified on Monday via email and the prizes will be mailed out;
3) If you are aged between 18 – 25 years, you can submit a short video instead and others users can vote on the one they like the best. The filmmaker who receives the highest number of votes will win a prize worth $1000. My Posts have disappeared.
Posts may be removed at the discretion of the Forum Team. A posts will be removed if:
• it breaks the Forum’s Terms of Use;
• the conversation is not appropriate or relevant.
No warning is given and removed posts will not be reinstated. What are announcements and sticky topics?
Important information for all Forum users is communicated via announcements and/or sticky topics. These appear at the top of the relevant topics. Please read them. |
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